Does your business look serious?
Does your website get the visitors but closure rate on sales is disappointing? Often this is because any new visitor will want to gain confidence that the organisation behind the website is real and not too risky to do business with. In the offline world you automatically evaluate a company based on physical details like premises, staff politeness, packaging etc. Website visitors need to do the same but they don’t have the physical aspects at hand. Some of the items they look for and thus...
Read MoreWhat do you want to achieve online?
If you just go into creating a website without any business plan you will fail. The first step is consider what type of online presence you want, these fall roughly into 5 categories although a number of websites do offer more than one. e-commerce: provision of products available to purchase online. information: typically help to generate offline sales of services by providing information. brand: focus is to support your brand. portal: provision of news and information around a range of...
Read More3 Click Rule
First of all what is the 3-Click Rule? The thinking is that if any task takes more than 3 clicks to complete, a visitor will not complete the task. It is one of the oldest pillars of website usability design. So is it over emphasised? Although the 3-click rule can make you think about your page hierarchy we believe it is only one of the items you need to consider. Yes if you have a step of tasks then you should be limiting the number of clicks but the major rule is design to what the user wants...
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